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Service

SAAS, Web, Commerce, Mobile, Design, RPA, Orchestration

Client

Desilux / 1Mag

Year

2019

GLOBAL LOGISTICS AND OMNICHANNEL COMMERCE

Desilux holds a clear competitive edge in the designer luxury market through its proprietary platform, “1Mag,” built on top of Zenwave’s ecosystem. 1Mag represents hyper-specialized API components (Stockpile - product data manager and aggregator, Image Bank - image standardization, 1OMS - order management, and 1Mag – Automation - supply chain self-optimization)designed to support infinite vendors with a low barrier to entry into a vast marketplace.

This aspect provides effortless access, for hundreds of boutique vendors, to any Desilux or 1Mag customer while delivering a singular brand experience. In addition, the Zenwave team was able to orchestrate complex business logic while meeting the cost-efficiency and optimal delivery speed.

CLIENT CHALLENGES

• Product data available in an inconsistent and unstructured format

• Incomplete data

• Low quality photos or completely missing from suppliers

• Lack of accurate price information

• Stock update using pen & paper

• No information referring what supply was needed, what products to buy

• No information regarding a supply schedule

• No order shipping predictions

• Frequently ending up sending out multiple shipments instead of aggregated orders

OUR INNOVATION & SOLUTIONS

• Implementa Product Information Management solution

• Develop software interfaces that automatically connect to each supplier

• Scrape and Index competition product catalog and offering

• Scan relevant marketplaces for pricing data

• Faster & automated stock updates

• Keep prices updated with the latest currency exchange rates

• Aggregate and store photos, ranking by quality

• Deliver all photos on-demand via a global CDN network

• Moderate and versioned all data

• Auto translates in multiple languages : English, Italian, and Chinese

• Analyze order patterns and create the best delivery schedules and routes

• Track historical data and manage the most efficient way for supply to reach distribution centers

• Create APIs for B2C and B2B customers

RESULTS

99% product photo coverage and available via a global CDN

Stock update in real-time every2 seconds and eliminated out of stock canceled orders

Plug & Play APIs available for both B2C and B2B, resulting in 70% revenue growth

Automated margin calculation, always pushing the best price, that will lead to a sale

Predict and reserve stocks

Integrated flow from supply Purchase Order to Order Packaging and Fulfillment

Related Work

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Intuition and strategy integrate the research methodology that we also apply to traditional media.

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